Last updated: 16 July 2026
Privacy policy
This policy explains how Ambient Climate Control collects and uses personal information submitted through this website.
Information we collect
When you request a quotation, we may collect your name, telephone number, email address, postcode, property type, room details and any other information you choose to provide.
How we use it
- To respond to your enquiry and discuss your requirements
- To assess whether we can provide the requested service
- To arrange surveys, prepare quotations and manage work you ask us to undertake
- To maintain appropriate business and legal records
- To protect the website and prevent misuse
Our lawful basis
We normally process enquiry information because it is necessary to take steps at your request before entering into a contract. We may also process information where required by law or where we have a legitimate business interest that does not override your rights.
Sharing information
Information may be shared with service providers and appropriately qualified contractors where needed to respond to an enquiry, assess a project or deliver an agreed service. We do not sell personal information.
How long we keep it
We retain information only for as long as reasonably necessary for the enquiry, quotation, service and applicable legal or accounting requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. You may also complain to the UK Information Commissioner’s Office.
Contact
For privacy questions, use the enquiry form on the main website and state that your message concerns personal information.